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19.43. Suggested quality measures and indicators Table 19.1 presents a possible set of indicators and measures that countries might wish to consider for measuring the quality of statistics on the international supply of services. The table has been compiled on the basis of the quality measures and indicators recommended by various international organizations including IMF, OECD and Eurostat. Such measures and indicators provide users with a clear and up-to-date overview of the overall quality of those statistics.
19.44. One recognized good practice in relation to continuous quality improvement is process measurement. A process is a series of actions or steps towards achieving a particular end; process quality is an assessment of how well each step meets defined criteria; and process variables are factors that can vary with each repetition of the process. It is good practice for producers of official statistics to define and produce a selection of process quality measures to provide an indication of the overall quality of processes and facilitate continuous quality improvement.
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